Welcome to theSUITE Support

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Password
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Complete Course
Transcript
Virtual badges

Frequently Asked Questions

 

I completed the content, but it doesn’t appear in the Transcript list.

If the content you viewed is a document, you need to click the "Complete Course" button at the bottom right of the content screen for it to appear in the Transcript list. If it is a video and you watched it in full, it should also appear in the list. If it still doesn't show up after completing the video, please contact us at https://www.samsungsuite.com/contact-us/

 

What is a Transcript?

It is a menu where you can view and export a list of completed courses. Develop your career based on the various educational content you've accessed through theSUITE!

 

How do I restart a course?

When logged in, bookmarking within the system will automatically keep track of where you are in a training program. When you return to a course that you have not yet completed, bookmarking will take you to the page where you left off. To return to the beginning of a course, click on the start of the video.

 

What are Virtual badges?

theSUITE awards badges to members based on the following criteria.

 

How Do I download my Transcript?

Log into theSUITE, select your Personal Icon in the upper right and select My SUITE. The transcript will list the names of the content you have completed. To export your entire transcript, select Export Transcript.

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